7fb77 Privacy Policy

This Privacy Policy ("Policy") describes how 7fb77 ("we", "us", "our") collects, processes, stores, and shares personal information when you register for and use the 7fb77 online casino and sports betting platform at 7fb77.app (the "Platform"). By creating an account or using the Platform in any way, you acknowledge that you have read and understood this Policy and consent to the practices described herein.

This Policy applies to all users of the 7fb77 Platform regardless of the device used to access it. We are committed to handling your personal data with care, transparency, and in accordance with the data protection principles applicable to digital platforms operating in Bangladesh. We do not sell your personal information to third parties, and we do not use it for purposes beyond those described in this Policy.

When you register for and use the 7fb77 Platform, we collect the following categories of personal and technical information. We collect only what is necessary to provide you with a functional, secure, and compliant gaming experience.

7fb77 uses the personal data we collect solely for the purposes of operating the Platform and providing you with a secure, personalised, and legally compliant gaming experience. Specifically, we use your information for the following purposes:

• Account creation, identity verification, and KYC compliance to confirm that you are 21 years of age or older and are a legitimate user
• Processing deposits and withdrawals through bKash, Nagad, Rocket, and Upay, and maintaining accurate transaction records
• Detecting and preventing fraud, money laundering, account takeover attempts, bonus abuse, and other prohibited activities
• Personalising your experience on the Platform, including showing you relevant promotions, game recommendations, and account notifications
• Sending service communications such as deposit confirmations, withdrawal updates, account security alerts, and support responses via SMS or in-app notification
• Complying with applicable legal obligations, including responding to lawful requests from competent authorities in Bangladesh

7fb77 does not sell, rent, or trade your personal information. We share personal data only where strictly necessary and only with the following categories of recipients, each of whom is required to handle your data in a manner consistent with this Policy:

• Payment processors: mobile banking partners (bKash, Nagad, Rocket, Upay) receive only the transaction reference and amount necessary to process your deposit or withdrawal. We do not share your gaming history or account balance with payment partners.
• Game providers: platform providers such as Pragmatic Play, Evolution Gaming, Ezugi, and Spribe receive a session token and anonymised player identifier to deliver game content. They do not receive your mobile number, real name, or payment details.
• Technology and security vendors: hosting providers, fraud detection services, and cybersecurity partners may process technical data (IP addresses, session logs) under strict data processing agreements with 7fb77.
• Law enforcement and regulatory authorities: we will disclose personal data when required to do so by a valid legal order, court order, or regulatory request from a competent authority in Bangladesh. We will notify you of such a request where legally permitted to do so.

We do not share your personal data with advertisers, marketing agencies, data analytics companies, or any party for commercial purposes unrelated to the direct operation of the 7fb77 Platform.

Given that 7fb77 operates exclusively through mobile banking channels popular in Bangladesh — bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay — we want to be specific about how payment data is handled. When you initiate a deposit, you send funds from your own mobile banking wallet directly to the 7fb77 platform account. We record the transaction reference number, the amount deposited, the timestamp, and the mobile banking service used. We do not record your full mobile banking PIN or password at any stage.

When you request a withdrawal, we initiate a transfer from the 7fb77 platform account to the mobile banking number registered on your account. Withdrawals are processed only to the same wallet used for the original deposit as an anti-money-laundering safeguard. Your mobile banking account number is stored in encrypted form and is accessible only to authorised 7fb77 payment operations staff for the purpose of processing your withdrawals.

The 7fb77 Platform uses cookies and similar local storage technologies to ensure the site functions correctly and to improve your experience. We do not use third-party advertising cookies or cross-site tracking technologies. The types of cookies we use are as follows:

• Session cookies: maintain your logged-in state during an active visit. These expire when you close your browser or log out and contain no personally identifiable information beyond an encrypted session token.
• Functional cookies: remember your language preference, display settings, and other personalisation choices so you do not have to re-configure them on every visit.
• Security cookies: support fraud prevention and account security mechanisms, including detection of unusual login patterns or session hijacking attempts.

You may configure your mobile browser to block or delete cookies; however, blocking essential session cookies will prevent you from logging in to your 7fb77 account and may impair other Platform functionality. As our Platform is mobile-first and does not use third-party advertising cookies, blocking cookies will have no impact on your experience outside of 7fb77.

7fb77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal obligations. Account data (registration details, transaction history, KYC documents) is retained for a minimum of five years following account closure to meet anti-money-laundering record-keeping requirements applicable to digital financial service platforms in Bangladesh.

Communications data (support correspondence) is retained for up to two years after the conversation is closed. Device and technical data (IP logs, session records) used for fraud detection is retained for up to twelve months. When data is no longer required for its original purpose and no legal retention obligation applies, we delete or anonymise it in a secure manner.

7fb77 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data (passwords stored as salted hashes, mobile banking numbers stored in encrypted fields), access controls that restrict data access to authorised personnel only, session timeout controls to reduce the risk of account takeover, and routine security monitoring of platform infrastructure.

While we take your data security seriously and apply industry-standard protections, no digital platform can guarantee absolute security. If you suspect that your 7fb77 account has been accessed without your authorisation, please contact support immediately at [email protected] so we can secure your account and investigate the incident.

The 7fb77 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Registration requires confirmation of date of birth, and we apply age verification procedures at the point of account creation. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on the Platform, please contact us at [email protected].

7fb77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, improvements to the Platform, or changes in applicable law. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you via SMS or in-app notification prior to the change taking effect. Your continued use of the Platform after the updated Policy has been posted constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 7fb77 handles your personal information, please contact our support team. We are committed to addressing all privacy-related queries from Bangladesh players promptly and transparently.

Email us at: [email protected]